I.T. Systems and Service Agreements

At Digital Solutions it's our mission to provide all our customers with top quality computers, laptops and related  I.T. equipment at the lowest prices possible.

From a single workstation to complex networks, we can provide a solution. PC’s can be specifically built to the customers own specifcations, including laptops and workbooks for all applications.

We aim to concentrate our efforts around our customers and in turn provide an excellent service, great prices and fantastic after-sales technical support.

I.T. Maintenance Agreements
 

There are three types of maintenance contract that we normally offer:

    
     : Flexible Maintenance Agreement 
     : Pre-Pay Maintenance Agreement
     : Technical Advice and Assistance

We're also able to provide customised maintenance agreements for clients, do contact us to discuss your requirements.

Based on the principle of saving our clients money, a flexible agreement offers the peace of mind of guaranteed response times, free general telephone technical support, with limited networking telephone support, and lower engineers on-site charges, all for a low fixed monthly premium.

It has the advantage of not tying a client into a complicated and expensive contract, although no hardware is covered in the agreement. If a hardware failure happens, we will either advise replacement or repair, depending on the situation.

Often, it is cheaper to simply replace old, faulty computer equipment than it is to spend engineer’s time trying to repair it. As a result, costs that would otherwise have been tied up in a hardware maintenance contract can be used to continually upgrade systems as they fail.

The Flexible maintenance agreement is our most popular, and it is easy to see why so many of our clients are using it.